Last updated: May 18, 2025
1. Introduction
Welcome to Mustaqbali ("us", "we", or "our"), an AI-enhanced e-learning application designed for secondary and high school students. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on Mustaqbali, create a student profile, use our AI tutoring features, participate in courses, quizzes, or other learning activities, or otherwise when you contact us.
The personal information we collect may include:
- Personal Identification Information: Name, email address, date of birth (for age verification and appropriate content delivery), school grade level.
- Account Information: Username, password, profile picture (optional).
- Academic Information: Course progress, quiz scores, assignment submissions, learning preferences, areas of difficulty (to personalize AI tutoring), and interaction data with AI features.
- Communications: Any information you provide when you contact support or communicate with us.
We may also collect certain information automatically when you use Mustaqbali, such as your IP address, device type, browser type, and usage patterns within the application. This helps us improve our services and user experience.
3. How We Use Your Information
We use your personal information for various purposes, including:
- To provide, operate, and maintain Mustaqbali.
- To personalize your learning experience, including tailoring AI tutor interactions and course recommendations.
- To track your academic progress and provide feedback.
- To improve our application, services, and AI models.
- To communicate with you, including sending important notices, updates, and support messages.
- To respond to your inquiries and provide customer support.
- To ensure the security and integrity of our platform.
- To comply with legal obligations, such as COPPA (Children's Online Privacy Protection Act) where applicable, and other relevant educational privacy laws.
4. Will Your Information Be Shared With Anyone?
We do not sell your personal information. We may share your information in the following limited circumstances:
- With your consent: Or the consent of a parent/guardian if you are a minor.
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting, data analytics, and AI model providers. These providers are obligated to protect your information.
- Educational Institutions: If your access to Mustaqbali is provided through your school or educational institution, we may share your progress and usage data with them as authorized.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To Protect Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
5. How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
6. How Do We Keep Your Information Safe?
We aim to protect your personal information through a system of organizational and technical security measures.
7. What Are Your Privacy Rights?
Depending on your jurisdiction (e.g., GDPR for EEA residents, CCPA for California residents), you may have certain rights regarding your personal information. These may include the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Object to or restrict processing of your personal information.
- Request portability of your personal information.
Students (or their parents/guardians) can review and update account information through the application settings. To exercise other rights, please contact us using the details below.
8. Updates To This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
9. How Can You Contact Us About This Policy?
If you have questions or comments about this policy, you may email us at [email protected] or by post to:
Mustaqbali
123 Future Street
Innovation City, IC 45678
Digital World